Gizlilik politikası
“GET IN SHAPE ACADEMY” and “Know-how GET IN SHAPE”
Privacy policy
Cookies, tracking pixels, and similar technologies
To improve our web service and make your experience as comfortable as possible, we use cookies, tracking pixels, or similar technologies. Cookies are small text files saved on your computer when you visit our website. They help us recognize your browser as yours. Cookies save information such as your language settings or the duration of your visit to our website. They save data entries you make on the website, like when you log in, so you don’t need to enter your data each time you use our services. Cookies help us to recognize your preferences and adjust our website to your areas of interest.
Every time our website loads, we record how often it is visited and clicked on by using tags on our website called tracking pixels. These tracking pixels do not interfere with your computer.
We use cookies and tracking pixels for different purposes, which also means they have different legal bases. Please review the cookie paragraph in our privacy policy below to understand how we use different types of cookies to fulfill different purposes and how long we store the collected information.
In the following section, you can prevent the saving of performance cookies and advertising cookies, or change your settings for the future at any time.
Your cookie settings
Required cookies
These cookies are required for the site to function and cannot be disabled. Without these cookies, you will not be able to view our site properly.
Functionality allowed
- Provide secure login and user authentication after login
- Error tracking and reporting
- Country-based pricing and payment-provider targeting
- Anonymous user_id usage by Newrelic
- Activation of A/B testing tools and analytical tools
Functionality NOT allowed
- Activation of Twitter & Facebook sharing buttons on our Blog
- Personalized advertisement on our and our partners' websites
- Marketing and campaign tracking tools
Performance cookies & advertising cookies
These cookies allow us to analyze site usage so we can measure and improve performance. They are also used by advertising companies to serve ads that are relevant to your interests.
Functionality allowed
- Activation of Twitter & Facebook sharing buttons on our Blog
- Marketing and campaign tracking tools
- Personalized advertisement on our and our partners’ websites (Please note: it is possible, that you can still see advertisements from “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” on third-party platforms even if you do no choose this functionality, but these advertisements are at random and won’t be personalized)
To learn more about the different cookies in detail, please check the cookie paragraph in our privacy policy.
Data Protection Statement
01.09.2021
- Principle of anonymous data use
- Collection and processing of personal data
- Registering a “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Account
- Registering with Facebook or Google
- Registration with Apple
- Data collection, processing and use in the context of “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Service
- Community Profile
- Internal chat for communication
- “GET IN SHAPE ACADEMY” On-Line Personal Trainer
- “Know-how GET IN SHAPE” Workout and Nutrition
- Personalized workout and nutrition plans
- Analysis of location data
- Access rights
- Contact form
- Push notifications as part of the user experience
- Push notifications for marketing purposes
- Newsletter
- Consent to direct marketing pursuant to Article 21 (2) GDPR
- Newsletter and email personalization, and analysis of user behavior
- Cookies, tracking pixels, and similar technologies
- Google Analytics
- Google Marketing Services
- Facebook Marketing Services
- Facebook Custom Audience
- Snapchat Custom Audiences
- Firebase by google
- YouTube (extended data protection mode)
- Social Plugins
- Social media fan pages
- Shopify
- Applications and applicant portal
- Transfer of data to third parties
- Your rights
- Information on the rights of data subjects
- Information on the option to lodge a complaint
- Information on withdrawal of consent
- CCPA Consumer Rights (Additional California Privacy Rights)
- Right in the event that data is processed for direct marketing purposes
- Information on the right to object in the case of balance of interests
- Links to other websites
- Amendments to the Data Privacy Statement
- Controller and data protection officer
The protection of your personal data is of particular concern to us at “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE”. Therefore, we comply with the legal requirements when we collect and process your personal data. Below you will find extensive information about the scope and purpose of collecting data.
Principle of anonymous data use
In principle, our website can be used without providing personal data. The use of individual services and offers ( “GET IN SHAPE ACADEMY” On-Line Personal Trainer, “GET IN SHAPE ACADEMY” Video Library, “GET IN SHAPE ACADEMY” AI Fitness Coach, “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Gym Location and “Know-how GET IN SHAPE” Workout and Nutrition [in short ‘ “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Apps’]) on our website and in our apps can entail divergent regulations which in this case are explained separately below. The legal basis for data protection can be found in the General Data Protection Regulation (GDPR).
When you access our website or Apps, some information, such as IP address, is transferred. You are also providing information about the end device used (computer, smartphone, tablet, etc.), the browser used (Internet Explorer, Safari, Firefox, etc.), time of visit to the website, the so-called referrer, and volume of data transferred.
We cannot use this data to identify an individual user. We only use this information to determine how attractive our offers are and to improve their performance or content, if necessary, and make their design even more appealing to you.
Please bear in mind, however, that in the case of a static IP address, personal identification is possible by RIPE query in individual cases, although we do not perform this. Nevertheless, this website is accessible for both static and dynamic IP addresses assigned.
Collection and processing of personal data
We only collect personal data if you provide it to us, for example when you contact us, in particular by registering a “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account, placing an order, requesting information, or publishing personal data in our “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Apps in your profile or in the feed. We use the personal data you provide only to the extent that your data is necessary for rendering or processing our services.
We store your data for as long as is necessary to achieve the intended purpose or until you delete your account or for as long as legal retention periods require data to be stored. Your data is subsequently deleted in accordance with legal requirements or processing is restricted.
In the case of use purely for information, i.e. if you do not register or send us information another way, we only collect personal data which your browser transfers to our servers. If you want to view our website, we collect the following data, which we require for technical purposes in order to show you our content and guarantee stability and security (legal basis is a legitimate interest pursuant to Article 6 (1) (f) GDPR).
In the context of the balance of interests in accordance with Article 6 (1) (f) GDPR, we have considered and weighed our interest in website and app provisioning and your interest in data protection compliant processing of your personal data. As the data below is technically required for the provision of our service in order to offer you our services and also guarantee stability and security, in particular protection against misuse, we have reached the conclusion that, with a state-of-the-art oriented data security guarantee, this data can be processed whereby appropriate consideration will be given to your interest in data protection compliant processing.
Data |
Purpose of processing |
Storage period |
Operating system used |
Ensure evaluation by device and optimized display of the website or app |
Indefinite |
Information about the browser type and version used |
Evaluation of the browser used to optimize our websites for it |
Indefinite |
IP address |
Presentation of the website on the respective device |
|
Date and time of visit |
Presentation of the website on the respective device |
|
If applicable, manufacturer, model, and version of the smartphone, tablet, or other devices as well as the app type and version |
Evaluation of device manufacturers and types of mobile end devices for statistical purposes |
Indefinite |
Session ID |
Identification of installation |
Indefinite |
The collection of data for website provision and the storage of data in log files is imperative for website and operation. Consequently, users may not object to this.
Registering a “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Account
Using our login system, you can create a “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account for yourself that you can use to log in to all of our services ( “GET IN SHAPE ACADEMY” On-Line Personal Trainer, “GET IN SHAPE ACADEMY” Video Library, “GET IN SHAPE ACADEMY” AI Fitness Coach, “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Gym Location and “Know-how GET IN SHAPE” Workout and Nutrition, and “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Essentials). In the process, we use cookies – small files – on your browser in order to identify you. All data that you enter into your account is stored within a database of Good Solutions & Logistics GmbH with the provider named below. Some of our services are only accessible if you have set up your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account. This includes “GET IN SHAPE ACADEMY” On-Line Personal Trainer, “GET IN SHAPE ACADEMY” Video Library, “GET IN SHAPE ACADEMY” AI Fitness Coach, “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Gym Location and “Know-how GET IN SHAPE” Nutrition. We will request the following data when registering (some of it is required). In addition, you must take note of our Data Protection Statement, as well as accept our General Terms and Conditions of Business and Withdrawal Policy.
After entering your data, you will receive a registration link sent to the email address you entered. The registration link is valid for 7 days. Only after you have confirmed your registration via this link, your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account will be created and you can access our services. If you do not confirm your registration, your personal data will be deleted immediately after the link has expired. If you still want to register with “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” after 7 days, we kindly ask you to register again.
Data |
Purpose of processing |
Legal basis of processing |
Storage period |
First name |
Direct address & presentation |
Performing the contractual relationship |
Up to 30 days after deletion of the customer account |
Last name |
Direct address & presentation |
Performing the contractual relationship |
Up to 30 days after deletion of the customer account |
Email address |
Customer account identification |
Performing the contractual relationship |
Up to 30 days after deletion of the customer account |
Password |
Customer account identification |
Performing the contractual relationship |
Up to 30 days after deletion of the customer account |
IP address at login |
Data transfer at registration to the webserver |
Performing the contractual relationship |
Indefinite |
Gender |
Suitable user experience |
Performing the contractual relationship |
Indefinite |
Coach personalization (date of birth, height and weight, fitness goals, fitness level, and modalities) |
Suitable user experience |
Performing the contractual relationship |
Up to 30 days after deletion of the customer account |
Name of provider |
Provider type |
Data transfer to third party country |
Third-party |
Guarantees in acc. with Art. 44 ff GDPR |
Amazon Web Services |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Registering with Facebook or Google
We also offer you the opportunity to create your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account using your Facebook or Google account, or to link your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account to your Facebook or Google account. You can register or log in to “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” using your Facebook or Google account if you simply use Facebook or Google instead of the other options while registering your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account. You will then be forwarded to Facebook or Google (where you must be logged in or require an account) and receive an explanation of which of your data we need from Facebook or Google, namely your public profile information such as first and last name, gender, and the email address you are using there. This information is required for identification purposes in order to create a secure “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account for you. When you log in using your Facebook account, this allows us to show you which of your friends are already with “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE”. Your Facebook or Google account and your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account will be permanently linked using your email address. We store your email information in-house and will send you information using this address as needed. We can also tell that you have logged in using Facebook or Google. As soon as you log in to Facebook or Google, you can log in to “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE”. We will not submit any information on you to Facebook or Google without your consent.
Important: We do not record your Facebook or Google login data in any way, and cannot post anything to your Facebook or Google profile without your having expressly consented to this.
You can learn how Facebook handles privacy settings using Facebook's privacy policy and terms of use; these also include the applicable conditions for the previously specified option of logging in and registering to “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE”. You can learn how Google handles privacy settings using Google's privacy policy and terms of use; these also include the applicable conditions for the previously specified option of logging in and registering to “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE”.
Data |
Purpose of processing |
Legal basis of processing |
Storage period |
Platform |
First name |
Direct address & presentation |
Performing the contractual relationship |
Up to 30 days after deletion of the customer account |
Facebook/Google |
Last name |
Direct address & presentation |
Performing the contractual relationship |
Up to 30 days after deletion of the customer account |
Facebook/Google |
Email address |
Customer account identification |
Performing the contractual relationship |
Up to 30 days after deletion of the customer account |
Facebook/Google |
Password |
Customer account identification |
Performing the contractual relationship |
Up to 30 days after deletion of the customer account |
Facebook/Google |
IP address at log in |
Data transfer at registration to the webserver |
Performing the contractual relationship |
Indefinite |
Facebook/Google |
Gender |
Suitable user experience |
Performing the contractual relationship |
Indefinite |
|
Registration with Apple
You can also register and log in using the “Apple Login” function from your Apple account. When you log in with your Apple ID for the first time, the app will prompt you to enter your name and your email address so that an account can be set up for you. We store your email information in-house and will send you information using this address as needed. You will not be tracked by Apple and a profile of you will not be created while you are using the “Register with Apple ID” function. Apple only collects information required for you to log in and manage your account.
You will stay logged into our app automatically as long as you stay logged in on your device. Here you can find more information on the Apple login.
Data collection, processing and use in the context of “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Service
Community Profile
You need a “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account, in order to use our “GET IN SHAPE ACADEMY” or “Know-how, GET IN SHAPE” Apps. The data collected for this purpose has already been explained above. To provide you with the best “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” experience possible, our approach is partly based on publishing specific information relating to our users within the “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” community, i.e. even your information. We are going to introduce our program to you in more detail below so that you can decide for yourself whether and which data you want to publish. This introduction includes the following data in particular which is visible to other users:
- public profile (photo, first name, surname, training location, motivation, “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” level)
- fitness (progress, desired objective, skills)
- training information (duration and type of training unit, total number of training sessions, notes, photo)
- social media profile (Facebook, Twitter, Instagram)
- food intake (meal type, notes, photo)
- followed by/follows (persons who follow the user, persons followed by the user)
You become visible in “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Apps with the data in your public profile. At the same time, your personal trainer or nutritionist can see your name and surname (if provided), your training location, your motivation, and your profile photo, and they can recognize you using this information if necessary. You have already agreed under our General Terms and Conditions of Business that upon beginning your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” journey and provided that you make no changes to your privacy settings, all “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” your personal trainer or nutritionist, will be able to view your profile, your training data, your posts, your training spots, etc., without special consent. This is designed to make it easier to follow you and/or support you during your journey with comments and motivation. If you do not want this anymore, you can set your privacy settings to ‘private’ at any time, which only allows select athletes to access the information referred to above.
“GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Apps save all your successfully completed training units or the meals you have consumed, as well as related information such as self-uploaded photos or notes. Your personal trainer or nutritionist can see this data.
Data |
Purpose of processing |
Storage period |
Profile |
Presentation and interaction in the community |
Up to 30 days after deletion of the customer account |
Fitness |
Presentation and interaction in the community |
Up to 30 days after deletion of the customer account |
Training information |
Presentation and interaction in the community |
Up to 30 days after deletion of the customer account |
Nutrition |
Presentation and interaction in the community |
Up to 30 days after deletion of the customer account |
Name of provider |
Provider type |
Data transfer to third party country |
Third party country |
Guarantees in acc. with Art. 44 ff GDPR |
Amazon Web Services |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Internal chat for communication
We also give you the opportunity to ask questions to “GET IN SHAPE ACADEMY” On-Line Personal Trainer” on our internal chat. These questions can either be answered by our community management team or your personal trainer can see this data. To be able to ask questions, you have to log in with your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” login data. Your name, questions, and comments can then be viewed by our community management team or your personal trainer.
Your questions and comments will remain displayed on the chat until you delete your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account. Your personal data will then become anonymous.
Name of provider |
Provider type |
Data transfer to third party country |
Third-party |
Guarantees in acc. with Art. 44 ff GDPR |
Zendesk, Inc. |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Data |
Purpose of processing |
Legal basis of processing |
Storage period |
“GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” login |
Login with the user account |
Consent |
Until the end of the connection |
Name and comments |
Use of the community forum |
Consent |
Up to 30 days after account deletion or deletion of information by the customer |
“GET IN SHAPE ACADEMY” On-Line Personal Trainer”
“Know-how GET IN SHAPE” Workout and Nutrition
Personalized workout and nutrition plans
When you use the “Know-how GET IN SHAPE” app, the “Know-how GET IN SHAPE” Nutrition will send you personalized workout and nutrition plans based on your personal information, training or nutritional preferences, questionnaire answers, and category choices of food products and raw materials. Here we use a complex algorithm to analyze, and only products and raw materials that you have indicated that you like or agree to be present in your diet plan will be used in the recipes in your diet plan.
Data |
Purpose of processing |
Legal basis of processing |
Storage period |
Training services |
Adjustment of the training plan |
Performing the contractual relationship |
Up to 30 days after account deletion or deletion of information by the customer |
Weight |
Adjustment of the training plan |
Performing the contractual relationship |
Up to 30 days after account deletion or deletion of information by the customer |
Height |
Adjustment of the training plan |
Performing the contractual relationship |
Up to 30 days after account deletion or deletion of information by the customer |
Birthday |
Adjustment of the training plan |
Performing the contractual relationship |
Up to 30 days after account deletion or deletion of information by the customer |
Training preferences |
Adjustment of the training plan |
Performing the contractual relationship |
Up to 30 days after account deletion or deletion of information by the customer |
Nutrition preferences |
Adjustment of the nutrition plan |
Performing the contractual relationship |
Up to 30 days after account deletion or deletion of information by the customer |
Nutrition |
Adjustment of the nutrition plan |
Performing the contractual relationship |
Up to 30 days after account deletion or deletion of information by the customer |
Name of provider |
Provider type |
Data transfer to third party country |
Third party country |
Guarantees in acc. with Art. 44 ff GDPR |
Amazon Web Services |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Analysis of location data
Within the framework of our “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Apps, in particular, “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Workout and Nutrition, For this purpose, we need access to location data. Based on your location, you can also find “GET IN SHAPE ACADEMY” partner fitness centers that work with our system. To determine the parts of the world, countries, cities where most users are located, we perform a statistical analysis of your location data. You can change the location to another at any time or therefore withdraw your consent.
Data |
Purpose of processing |
Legal basis of processing |
Storage period |
Location data |
Location-based information |
Consent |
Up to 30 days after deletion of the customer account |
Name of provider |
Provider type |
Data transfer to third party country |
Third party country |
Guarantees in acc. with Art. 44 ff GDPR |
Amazon Web Services |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Access rights
We require these access options and information to ensure the technical function of our app and to provide the services offered with the app, in particular, to access your camera and microphone, in order to start the training program, you need to scan the code from our terminal in a fitness center or conduct the session with your personal online trainer with video and audio conversation. During the installation procedure or before you use the app for the first time, we request permission to access individual functions and information. We will only access these functions with your approval. You can revoke access rights manually in the settings for each operating system. You can find out how this works in the manufacturer instructions for your mobile OS. However, please note that you can only use the app to a limited extent or you cannot use it at all without the relevant approval.
Before you either use the app for the first time or use a function for the first time, we ask the user for the permissions for the purpose described below:
Permission |
Purpose |
Camera |
Taking photos for profile/feed or video call |
Photo library |
Selection of photos for profile/feed |
Microphone |
Audio call |
Delivery of push notifications |
Receipt of push notifications |
Mobile data/WLAN |
Use of Internet and downloading of new content |
Contact form
You have the option of contacting us via our e-mail address or the contact form.
We will, of course, use the personal data transmitted to us only for the purpose for which you make it available by contacting us.
The legal basis is in this respect our legitimate interest in accordance with Art. 6 para. 1 sent. 1(f) of the GDPR. If the aim of your request is to conclude a contract (e.g., purchasing a subscription), the legal basis for the processing of the communicated data is also the necessity for providing (pre-) contractual services, in accordance with Art. 6 para. 1 sent. 1(b) of the GDPR.
If we request entries in our contact form that are required for establishing contact, we have marked them as compulsory (*). Any information without an asterisk is optional. We use this information to put your request into specific terms and handle your concern more effectively. Providing this information is entirely voluntary and with your consent. If the information in question refers to communication channels (for example, e-mail address or phone number), you also give consent for us to contact you via these communication channels to respond to your concern.
You can, of course, withdraw your declarations of consent at any time with future effect. If you wish to withdraw your consent, please contact the office indicated at the end of this declaration.
Name of provider |
Provider type |
Data transfer to third party country |
Third party country |
Guarantees in acc. with Art. 44 ff GDPR |
Zendesk, Inc. |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Initiation/Performance of the contractual relationship /Legitimate Interest
Data |
Purpose of processing |
Legal basis of processing |
Storage period |
IP address at login |
Sending the form content to the webserver |
Initiation/Performance of the contractual relationship /Legitimate Interest |
Until the end of connection |
Title* |
Direct approach |
Consent |
Until the expiration of the duty to provide proof / Until the end of the storage right to assert, exercise or defend any legal claims |
First name* |
Direct approach |
Consent |
Until the expiration of the duty to provide proof / Until the end of the storage right to assert, exercise or defend any legal claims |
Last name* |
Direct approach |
Consent |
Until the expiration of the duty to provide proof / Until the end of the storage right to assert, exercise or defend any legal claims |
Topic of your request |
Answering the request |
Initiation/Performance of the contractual relationship /Legitimate Interest |
Until the expiration of the duty to provide proof / Until the end of the storage right to assert, exercise or defend any legal claims |
Subject/Description |
Answering the request |
Initiation/Performance of the contractual relationship /Legitimate Interest |
Until the expiration of the duty to provide proof / Until the end of the storage right to assert, exercise or defend any legal claims |
Email address |
Answering the request |
Initiation/Performance of the contractual relationship /Legitimate Interest |
Until the expiration of the duty to provide proof / Until the end of the storage right to assert, exercise or defend any legal claims |
Product* |
Answering the request |
Consent |
Until the end of connection |
Attachments* |
Answering the request |
Consent |
Until the end of connection |
* Optional information
Push notifications as part of the user experience
We require your consent if you wish to receive our push notifications on your mobile iOS device even if the app is not open. Our app only uses push notifications if you have given your explicit consent to these. You can disable push notifications in settings at any time. If you use an Android device, push notifications are permitted automatically unless you disable this in your settings.
Name of provider |
Provider type |
Data transfer to third party country |
Third party country |
Guarantees in acc. with Art. 44 ff GDPR |
Amazon Web Services |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Google Firebase |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Braze Inc. |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Data |
Purpose of processing |
Legal basis of processing |
Storage period |
Device token |
Sending to your device |
Consent |
Until revocation of consent |
User data that are also accessible in your public profile |
Direct approach |
Consent |
Until revocation of consent |
Push notifications for marketing purposes
We require your consent if you wish to receive our push notifications for marketing purposes on your mobile iOS device even if the app is not open. Our app only uses push notifications for marketing purposes if you have given your explicit consent to these. You can disable push notifications in settings at any time. If you use an Android device, push notifications are permitted automatically unless you disable this in your settings.
Name of provider |
Provider type |
Data transfer to third party country |
Third party country |
Guarantees in acc. with Art. 44 ff GDPR |
Amazon Web Services |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Google Firebase |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Braze Inc. |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Data |
Purpose of processing |
Legal basis of processing |
Storage period |
Device token and other device information |
Transfer to your device |
Consent |
Until revocation of consent |
User data |
Direct approach |
Consent |
Until revocation of consent |
Campaign information |
Direct approach |
Consent |
Until revocation of consent |
Newsletter
You can subscribe to our newsletter if you want to receive regular updates or information about topics and products that are referred to in the declaration of consent. We need a valid email address for you for subscription purposes. The provision of other separately highlighted data is voluntary and will be used in order to address you personally. This will only happen if you give separate consent.
To make doubly sure that you actually want to receive information from us, we use the double-opt-in procedure. Once you have subscribed, you will receive a link by email which you can use to activate the newsletter service. In other words, we will send an email to the address given when you subscribed in which we ask for confirmation that you want to receive the newsletter. If you do not confirm your subscription, your https://www.freeletics.com/en/pages/privacy/#consent-to-direct-marketing-pursuant-to-section-7-3-uwg-german-fair-trade-practices-actdata will not be saved in our email dispatch tool. In addition, we save your IP address and dates of newsletter subscription and confirmation. The purpose of this procedure is to verify your subscription and, where appropriate, shed light on any misuse of your personal data.
Naturally, you can unsubscribe from the newsletter at any time. The unsubscribe link can be found in the masthead of every email or in your profile settings.
Consent to direct marketing pursuant to Article 21 (2) GDPR
Email addresses collected when registering for a “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” account (via our app or our website) are used for direct marketing of our own and similar products and services. If you no longer wish to receive direct marketing, you can refuse to allow the use of your email address at any time. The unsubscribe link can be found in the masthead of every email or in your profile settings. Alternatively, you can send us an email to privacy@getinshapeacademy.com
Data |
Purpose of processing |
Legal basis of processing |
Storage period |
Email Address |
Contact for direct marketing |
Possibility of direct advertising according to the Act Against Unfair Competition (UWG) |
Until objection/cessation of the legal requirements |
Newsletter and email personalization, and analysis of user behavior
Please bear in mind that when we send the newsletter and emails for the purpose of direct advertising, we analyze your user behavior, i.e. what you open and click on. Your user behavior is technically analyzed by the providers listed below. This allows us to draw conclusions regarding your user behavior, in order to improve our email approach and ensure that you only receive emails and newsletters that are of interest to you.
Your user behavior with regard to the newsletter is tracked only with your separate consent.
The legal basis for tracking your user behavior in emails for the purpose of direct marketing is Art. 6 paragraph 1 f) GDPR.
If you want to prevent personalization and tracking, or you do not agree to process for the purposes indicated, you can refuse this by sending an email to privacy@getinshapeacademy.com or changing your profile settings accordingly.
Name of provider |
Provider type |
Data transfer to third party country |
Third party country |
Guarantees in acc. with Art. 44 ff GDPR |
Braze Inc. New York, NY 10001, USA |
Order processor |
Yes |
USA |
EU standard contractual clauses |
Registration data for (personalized) newsletters (*) |
Purpose of processing |
Legal basis of processing |
Storage period |
IP address at login |
Proof of double opt-in (DOI) |
Consent |
Up to 30 days after deletion of the customer account |
Time of registration |
Proof of double opt-in (DOI) |
Consent |
Up to 30 days after deletion of the customer account |
IP address during DOI |
Proof of double opt-in (DOI) |
Consent |
Up to 30 days after deletion of the customer account |
Time of DOI verification |
Proof of double opt-in (DOI) |
Consent |
Up to 30 days after deletion of the customer account |
Email address |
Newsletter dispatch |
Consent |
Until revocation/objection |
Gender |
Direct approach |
Consent |
Until revocation/objection |
First name |
Direct approach |
Consent |
Until revocation/objection |
Last name |
Direct approach |
Consent |
Until revocation/objection |
Birthday |
Usability for marketing purposes |
Consent |
Until revocation/objection |
Date in the context of tracking |
Purpose of processing |
Legal basis of processing |
Storage period |
IP address |
Establishing a connection using the e-mail evaluation tool |
Consent (for the newsletter) |
Until revocation/objection |
Personalized link |
Measurement of click behavior |
Consent (for the newsletter) |
Until revocation/objection |
Device Information |
Sending to your device |
Consent (newsletter) |
Until revocation / objection |
Usage data |
Direct address as well as analysis and assessment of |
Consent (newsletter) |
Until revocation / objection |
Campaign Information |
Direct address as well as analysis and assessment of |
Consent (newsletter) |
Until revocation / objection |
Cookies, tracking pixels, and similar technologies
To improve our web service and make your experience as comfortable as possible, we use cookies, tracking pixels, or similar technologies. Cookies are small text files saved on your computer when you visit our website. They help us recognize your browser as yours. Cookies save information such as your language settings or the duration of your visit to our website. They save data entries you make on the website, like when you log in, so you don’t need to enter your data each time you use our services. Cookies help us to recognize your preferences and adjust our website to your areas of interest.
Every time our website loads, we record how often it is visited and clicked on by using tags on our website called tracking pixels. These tracking pixels do not interfere with your computer.
Most browsers accept cookies automatically. If you want to prevent cookies from being saved, you can select the ‘Accept no cookies’ option in your browser settings. To find out exactly how this works, you can consult your browser manufacturer’s instructions. You can delete cookies that have already been saved on your computer at any time. To find out exactly how this works, you can consult your browser manufacturer’s instructions. If you want to prevent performance cookies and advertising cookies from being saved, you can change your cookie preferences at any time by changing your cookie settings above.
We use cookies and tracking pixels for different purposes, which also means they have different legal bases and storage periods. You will find more information about that in the following sections:
Required and functional cookies
Some cookies are required for the site to function and cannot be disabled. Without these cookies, you will not be able to view our site properly. We also use functional cookies, which help us to improve our website performance.
- Analytical tools are used to analyze data based on your browser behavior in order to improve the functionality and design of our site.
- Quality assurance tools are used to measure errors presented on a website, to make sure we fix bugs or any issues promptly.
- A/B testing tools or multivariate testing tools are used to ensure a consistent design of the website and a consistent user experience in the current and subsequent sessions.
- Affiliate tracking — We need to let our affiliate marketing partners or service providers have certain information if you came to our site, and purchased products, through a visit to theirs. This is required as we may need to provide them a fee for such services. For this purpose, we will share information about your visit, including the products you have purchased.
The legal basis is in this respect our legitimate interest in accordance with Art. 6 para. 1 sent. 1(f) GDPR
Performance Cookies and Advertising Cookies
These cookies allow us to analyze site usage so we can measure and improve performance. They are also used by advertising companies to serve ads that are relevant to your interests. These cookies contain a unique key to distinguish individual users’ browsing habits. We also use these cookies to limit the number of times a user sees a particular ad on a website and to measure the effectiveness of a particular campaign. The identifier stored by these cookies is provided by our partners. We cannot use the same identifier in our own systems.
If you want to prevent performance cookies and advertising cookies from being saved, you can change your cookie preferences at any time by changing your cookie settings above.
The legal basis for performance cookies and advertising cookies is consent in accordance with Art. 6 para. 1 sent. 1(a) GDPR. Obviously, you can withdraw your declarations of consent for the future at any time. If you no longer agree to us providing your data to the service providers mentioned in our privacy policy, you can opt-out in the cookie settings on our website or within your profile settings.
Please note: it is possible that you can still see advertisements from “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” on third-party platforms even if you do not choose this functionality, but these advertisements are at random and won’t be personalized.
Personalized advertisement on our and our partners’ websites
We use services of third-party advertising platforms such as Facebook (for example Instagram and Facebook), Snap (for example Snapchat), and Google (for example Gmail, YouTube, Google Discover) that allow us to show targeted campaigns and messages to users within their platforms based on the users’ behavior. For this, we use services such as Facebook Custom Audience, Snap Custom Audience, Google Audience, and similar services by providing them with customer lists that include your personal data you provide to us when you register such as an email address or the device ID.
This allows the service provider to create a profile about your usage patterns in our app and on our website in order to display advertisements in a more targeted manner in order to present “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” advertisements of interest to users on other apps and websites within the network of the respective service providers. Please find more information about the services here:
Google Personalised Advertising Service: https://support.google.com/ads...
Facebook Custom Audience: https://www.facebook.com/legal...
Snap Custom Audience: https://support.snapchat.com/e...
The legal basis for our processing is Art. 6 Para. 1 Sentence 1 Letter a GDPR. We only actively provide the service provider mentioned above with customer lists that include your email address or other personal data with your consent. Obviously, you can withdraw your declarations of consent for the future at any time. If you no longer agree to us providing your data to the service providers mentioned above, you can opt out in our app settings. We will store the data as long as you do not withdraw your consent. It is possible that you can then still see advertisements from “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” even if you withdraw your consent or did not consent in the first place, but these advertisements on third-party platforms are at random.
Below you will find more information about the cookies, tracking pixel, and similar technologies we use.
Google Analytics
We use the Google Analytics service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) to analyze our website visitors. Google uses cookies to track the use of the online product or service by users and the information is generally transferred to a Google server in the USA and stored there.
Google will use this information on our behalf to evaluate the use of our online products and services by users, to compile reports on the activities within these online products and services, and to provide us with further services associated with the use of these online products and services and the use of the internet. Pseudonymous user profiles can be created from the processed data.
We use Google Analytics only with IP anonymization enabled. This means that Google will truncate the IP address of users within Member States of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by the user’s browser is not merged with other Google data. Users can prevent cookies from being stored by adjusting the settings to their browser software accordingly. We have made data protection-friendly default settings.
The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. Users can prevent the collection of data generated by cookies by downloading and installing the browser plug-in that is available here. As a guarantee pursuant of Art. 44ff of the General Data Protection Regulation (GDPR), Google has signed the EU standard contractual clauses. For more information on data processing by Google Analytics, please refer to the privacy policy of the provider.
If you do not wish to be tracked by Google Analytics in the future, you can opt-out at any time by writing an email to privacy@getinshapeacademy.com
Google Marketing Services
On our apps, we use the marketing and re-marketing services of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) that allow us to display advertisements in a more targeted manner in order to present advertisements of interest to users. Through (re-)marketing ads and products are displayed to users relating to an interest established by activity on other apps within the Google Network. For these purposes, a code is used by Google when our app is accessed and what is referred to as (re-)marketing tags are incorporated into the app. With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies may also be used instead of cookies). Cookies can be set by various domains. This file records which apps users have visited, which content they are interested in, and which offers have been used. In addition, technical information about the browser and operating system, referring apps, the length of the visit as well as any additional data about the use of the online products and services are stored. The IP address of users is also recorded, although we would like to inform you that within the framework of Google Analytics, IP addresses within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area are truncated.
All user data will only be processed as pseudonymous data. Google does not store any names or email addresses. All displayed ads are therefore not displayed specifically for a person, but for the owner of the cookie. This information is collected by Google and transmitted to and stored by servers in the USA.
One of the Google marketing services we use is the online advertising program Google AdWords. In the case of Google AdWords, each AdWords customer receives a different conversion cookie. Cookies can therefore not be tracked through the apps of AdWords customers. The information collected by the cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users.
We may include third-party advertisements based on the Google Marketing Service called DoubleClick. DoubleClick uses cookies to enable Google and its partner apps to place ads based on users’ visits to this app or other apps on the Internet.
Google services make use of Google’s Tag Manager. For more information about Google’s use of data for marketing purposes, please see the summary page, Google’s privacy policy is available here.
The legal basis for the use of this service is Article Art. 6 paragraph 1 sentence 1 letter f GDPR. If you wish to object to interest-based advertising by Google marketing services, you can do so using the settings and opt-out options provided by Google. As a guarantee pursuant of Art. 44ff of the General Data Protection Regulation (GDPR), Google has signed the EU standard contractual clauses.
There is another Google service we use called Google Audience, that allows us to show targeted messages to users within the Google Network (such as Gmail, YouTube, Google Discover, etc.). For this, we may provide Google with a customer list that includes the email address or other data such as the device ID you provide to us when you register. This allows Google to create a profile about your usage patterns in our app and on our website in order to display advertisements in a more targeted manner in order to present “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” advertisements of interest to users on other apps and websites within the Google Network. Please find more information about the Google Personalized Advertising Service here: https://support.google.com/adspolicy/answer/143465?hl=en
The legal basis for our processing is Art. 6 Para. 1 Sentence 1 Letter a GDPR. We only actively provide Google with customer lists that include your email address or other personal data with your consent. Obviously, you can withdraw your declarations of consent for the future at any time. If you no longer agree to us providing your data to Google, you can opt-out in our app-settings. It is possible, that you can then still see advertisements from “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” even if you withdrew your consent or did not consent in the first place, but these advertisements on third party platforms are at random.
Facebook Marketing Services
We use the “visitor action pixels” from Facebook Inc. (Menlo Park, California) on our website so that user behavior can be tracked after users have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads.
We also use Facebook’s Software Development Kit (SDK) within our apps, in order to link various Facebook services with our apps. For example, this enables users to be able to use the Facebook SDK to share content from our apps within their Facebook timeline or to send messages to other Facebook users. Further information about the Facebook SDK within iOS can be found here: https://developers.facebook.com/docs/ios. For Android, please refer to: https://developers.facebook.com/docs/android.
We use the Facebook App Events service though the Facebook SDK to track how many people our advertising campaigns reach, and the use of the Facebook SDK. Facebook merely provides us with an aggregated analysis of user behavior with our app. We have no influence beyond that on the information that will be processed through App Events by Facebook. In our app settings, you can opt out of using App Events for these purposes.
As a guarantee pursuant of Art. 44ff of the General Data Protection Regulation (GDPR), Facebook has signed the EU standard contractual clauses. The legal basis for this processing is Art. 6 paragraph 1 sentence 1 letter a GDPR.
If you do not wish to be tracked by Facebook in the future, you can opt out at any time by writing an email to privacy@getinshapeacademy.com
Facebook Custom Audience
The product Custom Audiences from Facebook (Facebook Custom Audiences 1601 S. California Avenue, Palo Alto, CA, 94304) is also used on the website as part of the usage-based online advertising. Basically, a non-reversible and non-personal checksum (hash value) is generated from your usage data, which can be transmitted to Facebook for analysis and marketing purposes. This is done either by placing a pixel-code from Facebook on our website or by capturing your usage behavior in our app using the Facebook SDK (see section above for a detailed description of these two Facebook services). Alternatively, we may provide Facebook with a customer list that includes the email address you provided to us when you registered. It collects information about your activities on the website (e.g. surfing habits, sub-pages visited, etc.). This allows Facebook to create a profile about your usage patterns in our app and on our website. Your IP address is stored and used for the geographical control of advertising.
As a guarantee pursuant of Art. 44ff of the General Data Protection Regulation (GDPR), Facebook has signed the EU standard contractual clauses. The legal basis for our processing is Art. 6 Para. 1 Sentence 1 Letter f GDPR.
For registrations from June 2020: The legal basis for our processing is Art. 6 Para. 1 Sentence 1 Letter a GDPR. We only actively provide Facebook with customer lists that include your email address or other personal data with your consent. Obviously, you can withdraw your declarations of consent for the future at any time.
If you no longer agree to us providing your data to Facebook, you can opt-out in our app-settings.
In this context, please note that Facebook may also use the data we provide about your usage behavior and your e-mail address for its own purposes. Here you have the opportunity to object to targeting on Facebook. Alternatively, you can contact us directly by email at privacy@getinshapeacademy.com.
Further information about the purpose and scope of the data collection and the further processing and use of the data, as well as the privacy settings, can be found in the Facebook data protection guidelines.
SNAPCHAT Custom Audiences
We use the “Snap pixels” from Snap Inc. (Market Street, Venice, CA 90291, USA) on our website so that user behavior can be tracked after users have been redirected to our website by clicking on a Snap ad. This enables us to measure the effectiveness of Snap ads for statistical and market research purposes.
The product Custom Audiences from Snap Inc. (Market Street, Venice, CA 90291, USA) is also used on the website as part of the usage-based online advertising. Basically, a non-reversible and non-personal checksum (hash value) is generated from your usage data, which can be transmitted to Snap for analysis and marketing purposes. This is done either by placing a pixel-code from Snap on our website or by capturing your usage behavior in our app using the SnapKit (see section above for a detailed description of these two Snap services). Alternatively, we may provide Snap with a customer list that includes the email address you provided to us when you registered. It collects information about your activities on the website (e.g. surfing habits, sub-pages visited, etc.). This allows Snap to create a profile about your usage patterns in our app and on our website. Your IP address is stored and used for the geographical control of advertising.
As a guarantee pursuant of Art. 44ff of the General Data Protection Regulation (GDPR), Snap has signed the EU standard contractual clauses. The legal basis for our processing is Art. 6 Para. 1 Sentence 1 Letter f GDPR.
For registrations from June 2020: The legal basis for our processing is Art. 6 Para. 1 Sentence 1 Letter a GDPR. We only actively provide Snap with customer lists that include your email address or other personal data with your consent. Obviously, you can withdraw your declarations of consent for the future at any time.
If you no longer agree to us providing your data to Snap, you can opt-out in our app-settings.
In this context, please note that Snap may also use the data we provide about your usage behavior and your e-mail address for its own purposes. Here you have the opportunity to object to targeting on Snap.
Further information about the purpose and scope of the data collection and the further processing and use of the data, as well as the privacy settings can be found in the Snap data protection guidelines.
Firebase by google
We use the Firebase service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) in order to derive application behavioral analytics. We use that information to see how users interact with our website and app.
Firebase is part of the Google Cloud Platform and offers numerous services for developers. Some Firebase services process personal data. In most cases, the personal data is limited to so-called "instance IDs", which are provided with a time stamp. These "Instance IDs" assigned by Firebase are unique and thus allow the linking of different events or processes. This data does not represent personally identifiable information for us, nor do we make any efforts to personalize it subsequently. We process these aggregated data to analyze and optimize usage behavior, for example by evaluating crash reports.
Currently, we use the following Firebase services:
Google Analytics for Firebase: Google Analytics uses the data to provide analytics and attribution information. The precise information collected can vary by device and environment. Google Analytics retains ID-associated data for 60 days and retains aggregate reporting and campaign data without automatic expiration unless the Firebase customer changes their retention preference in their Analytics settings or deletes their project. For Analytics for Firebase, Google uses not only the "Instance ID" described above but also the advertising ID of the end device. You can restrict the use of the advertising ID in the device settings of your mobile device. For Android: Settings > Google > Ads > Reset Ad ID For iOS: Settings > Privacy > Advertising > No ad tracking
Firebase Remote Config: Remote Config uses Instance IDs to select configuration values to return to end-user devices. Firebase retains Instance IDs until the Firebase customer makes an API call to delete the ID. After the call, data is removed from live and backup systems within 180 days.
Firebase Dynamic Links: Dynamic Links uses device specs on iOS to open newly installed apps to a specific page or context. Dynamic Links only stores device specs temporarily, to provide the service.
Firebase Cloud Messaging: Firebase Cloud Messaging is used to transmit push messages or so-called in-app messages (messages that are only displayed within the respective app). A pseudonymized push reference is assigned to the mobile device, which serves as a target for the push messages or in-app messages. The push messages can be deactivated and reactivated at any time in the settings of the mobile device. Firebase Cloud Messaging uses Instance IDs to determine which devices to deliver messages to. Firebase retains Instance IDs until the Firebase customer makes an API call to delete the ID. After the call, data is removed from live and backup systems within 180 days.
Firebase will use this information on our behalf for the above-mentioned reasons.
The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. As a guarantee pursuant of Art. 44ff of the General Data Protection Regulation (GDPR), Google has signed the EU standard contractual clauses.
YouTube (extended data protection mode)
We also use services from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA on our website. In so doing we use the option of “extended data protection mode” provided by YouTube. When you access a page containing an embedded YouTube video, a connection to the YouTube servers is established and the contents are displayed on the Internet page through a notification to your browser. Pursuant to YouTube specifications, in the “extended data protection mode,” your data is sent to the YouTube servers only when you view the video. If you are simultaneously logged in to YouTube, this information is assigned to your YouTube member account. You may prevent this by logging out of your member account before visiting our website.
For more information on data protection in connection with YouTube, please refer to this link.
Social Plugins
This website uses social plugins from providers:
- Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA)
- Twitter (Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA)
These plugins normally collect your data and transmit it to the server of the respective provider.
After being activated, these plugins also record personal data, such as your IP address, and send this to the server of the respective provider where it is stored. Active social plugins also create a cookie with a unique identifier when accessing the respective website. This allows the provider to create profiles on your usage behavior. This also happens when you are not a member of the social network of the respective provider. If you are a member of the provider's social network, and if you are logged in to the social network while visiting this website, your data and visit information can be associated with your profile on the social network. We cannot influence the exact scope of the data collected on you by the respective provider. Please refer to the privacy policies of the respective social network providers for more detailed information on the scope, manner, and purpose of data processing, and on your rights and setting options to protect your privacy. These can be found in the table above. They are also available at the following addresses:
Social media fan pages
“GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” maintains so-called fan pages with social media providers like Instagram, Facebook (both: Facebook Inc. Menlo Park, California), and Twitter (Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA) in order to communicate with customers, interested parties, and users who are active there, and to inform them about our products, services, and events. In doing so, the users’ data can be processed outside of the EU. The above-mentioned US providers have signed the EU standard contractual clauses and thus guarantee the observance of European data protection laws.
In the opinion of the European Court of Justice (ECJ), we are responsible, together with Facebook, for the processing of your personal data. You can find the decision of the ECJ dated June 5, 2018, here.
A Joint Controller Agreement exists with Facebook Inc. pursuant to Art. 26 GDPR. Facebook Ireland pledges to assume the main responsibility in the context of the General Data Protection Regulation (GDPR) for the processing of Insights data and to fulfill all applicable obligations in the context of the GDPR with reference to the processing of Insights data (including, but not limited to Articles 12 and 13 GDPR, Articles 15 to 22 GDPR, and Articles 32 to 34 GDPR). Facebook Ireland will also make available the essential information of this Page Insights Addendum to the affected parties. Please contact Facebook to assume your rights as affected parties. The Data Policy of Facebook can be found here.
When using the Facebook fan page, the following data will be collected from you for the purpose of user communication and target group advertising:
- user interactions (posts, likes, etc.)
- Facebook cookies
- demographic data (e.g., based on information regarding age, place of residence, language, or gender)
- statistical data on user interactions in aggregated form, that is, without the possibility to relate the information to any particular persons (e.g., page activities, page impressions, page previews, likes, recommendations, articles, videos, page subscriptions, incl. source, times of day)
The usage of personal data for advertising purposes is of particular importance for Facebook. We use the statistics function to find out more about visitors to our fan page. The use of the function enables us to adapt our content to the respective target group. In this way, we also use, for example, demographic information about the users’ age and location, whereby it is not at all possible for us to relate this information to persons.
In order to provide the social media service in the form of our Facebook fan page and to use the Insight function, Facebook generally saves cookies on the end device of the user. These include session cookies, which are deleted when the browser is closed, and persistent cookies that remain on the end device until they expire or are deleted by the user.
We use the Facebook Insights function for statistical evaluation purposes. In this connection, we receive anonymized data concerning the users of our Facebook fan page. As a result, it is not possible for us to trace them back to your person. For more information, you can refer to the cookie guideline of Facebook.
The personal data of users are processed on the basis of our justified interest in effectively providing information to users and maintaining communication with the users, as well as for the purposes of statistical evaluation pursuant to Art. 6(I) (f) GDPR.
Shopify
Shopify is a cloud shopping system for online retailers and is used by our subsidiary, GOOD SOLUTIONS & LOGISTICS GmbH, to sell our “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Essentials products. When you buy “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” Essentials products from GOOD SOLUTIONS & LOGISTICS GmbH, and are logged in to with your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” user ID, your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” user profile is used to fill out the order form and make your purchase easier. This refers to your “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” user ID, name, email address, Coach status, and date of birth.
Name of provider |
Provider type |
Data transfer to third party country |
Third party country |
Guarantees in acc. with Art. 44 ff GDPR |
Shopify Inc. |
Order processor |
Yes |
Canada |
Transfer on the basis of an adequacy decision |
Affected data category |
Purpose of processing |
Legal basis of processing |
Storage period |
“GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” user profile data |
Simplification of the ordering process |
Initiation/Execution of the contractual relationship |
Up to 30 days after deletion of the customer account |
Applications and applicant portal
You can apply to our company using electronic means.
Obviously, we will use your information only to process your application and not pass it on to third parties.
Please note that e-mails sent without encryption are not access-protected. Unfortunately, we do not currently offer encryption for e-mail applications. However, encrypted transfer of your application is possible via our applicant portal.
You can apply to our company online via our applicant portal. Your online application will be sent directly to the HR department via an encrypted connection and obviously treated confidentially.
Your personal data will be deleted at the end of the application process, either immediately or after no more than six months, unless you have given us your explicit consent for longer storage of your data.
Further information on data processing in the context of application processes can be found in the data privacy statement of our applicant portal.
Transfer of data to third parties
We only pass your personal data on to third parties if:
- you have given your explicit consent to this,
- forwarding data is necessary for the assertion, exercise, or defense of legal claims and there is no reason to assume you have an overriding legitimate interest in your data not being passed on,
- in the event that we have a legal obligation to forward data, and
- this is legally permissible and required for the performance of the contractual relationship with you.
In the case of data transfer outside the European Union, the high European level of data protection essentially does not exist. It may be the case with a transfer that an EU Commission adequacy decision in accordance with Article 45 (1) (3) GDPR is not currently in place. This means the EU Commission has not yet decided that the level of data protection in the respective country corresponds to the level of protection in the European Union based on the GDPR. Consequently, we have put the appropriate guarantees referred to above in place. Potential risks, which cannot be ruled out completely in connection with data transfer, are in particular:
- your personal data could be processed over and above the intended purpose.
- Moreover, there is a possibility that you may not be able to exercise your rights in relation to data protection, for example, your right of access, to rectification, erasure, or data portability, on a consistent basis and enforce these.
- It may also be highly likely that data is processed incorrectly and in quantitative and qualitative terms, the protection of personal data fails to meet the requirements of the GDPR in full.
Your rights
Information on the rights of data subjects
Each data subject has the right of access in accordance with Article 15 GDPR, the right to rectification in accordance with Article 16 GDPR, the right to erasure in accordance with Article 17 GDPR, the right to restriction of processing in accordance with Article 18 GDPR, the right to object in Article 21 GDPR and the right to data portability in Article 20 GDPR. The limitations according to Articles 34 and 35 BDSG apply to the right of access and to the right to erasure.
Information on the option to lodge a complaint
You also have the right to lodge a complaint with the competent data protection authority about our processing of your personal data.
Information on withdrawal of consent
You can withdraw your consent from us to process personal data at any time. This also applies to withdrawals of a declaration of consent that was given to us before the General Data Protection Regulation came into effect, i.e. before May 25, 2018. Please note that this withdrawal will only apply prospectively. This does not affect the processing that took place prior to a withdrawal.
CCPA Consumer Rights (Additional California Privacy Rights)
This section provides additional details for California consumers about the rights afforded to them under the California Consumer Privacy Act or “CCPA“.
In addition to the rights mentioned above under “information on the rights of data subjects”, California consumers have the right not to be discriminated against for having exercised their rights under the CCPA. In particular, “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” may not deny you goods or services, charge you different prices for goods or services, either by denying benefits or imposing penalties, provide you with a different level or quality of goods or services or threaten you with any of the above. In addition, “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE” does not sell the personal information we collect (as defined in the CCPA) and will not sell it without providing you the right to opt out.
Right in the event that data is processed for direct marketing purposes
You have the right pursuant to Article 21 (2) GDPR to object to the processing of personal data concerning you. In the event that you object to processing for direct marketing purposes, we will no longer process your personal data for this purpose. Please note that this withdrawal will only apply prospectively. This does not affect processing that took place prior to a withdrawal.
Information on the right to object in the case of balance of interests
If we process your personal data based on a balance of interests, you can object to such processing. If you exercise this right to object, please state the reasons why we should not process your data as we have described. If your objection is justified, we will review the situation and either stop or adjust data processing or explain our compelling legitimate reasons for processing to you.
Links to other websites
Our website may contain links to the websites of other providers. Please note that this Data Privacy Statement applies only to the website of “GET IN SHAPE ACADEMY” or “Know-how GET IN SHAPE”. We have no influence on or control over the compliance of other providers with applicable data protection regulations.
Amendments to the Data Privacy Statement
We reserve the right to amend or adjust this Data Privacy Statement at any time subject to compliance with applicable data protection regulations.
Controller and data protection officer
Alternatively, you may contact our external data protection officers at any time if you have any questions regarding the collection, processing or use of your personal data or in the case of access, rectification, blocking or erasure:
Personal/Confidential
Data controller |
Controller's data protection officer |
Good Solutions & Logistics GmbH |
Good Solutions & Logistics GmbH |